Like I said before, I needed to write a legal answer to the complain sent to me. DH said, "it said on the complain to call them, why not just call." Well I did called them today, of course like any other government agency no one pick up the phone. I have to press zero for an answer.
I told her that I am calling because I am planning on doing a defense for the allege complain. Well, guess what? She told me to write a letter stating what I wanted to do and to make sure to include my docket number.
Now the writing part is necessary after all. I will post more, as the process unfold.